Excellent customer care focuses on building a strong and satisfactory emotional connection between the customer and the brand.
This might include actively listening to customer problems, providing real-time solutions, following up with phone calls, considering customer feedback and establishing an ongoing relationship with the customer..
We treat our colleagues, suppliers, customers and the communities in which we operate in an ethical way.
We recognise that everyone is unique and we work hard to create an environment for everyone to thrive .
We engage with our customers through regular face to face and virtual meetings and events throughout the year.
Build reputable business, drive efficient operations and experience the future today. Focusing our technical expertise to develop the solutions of the future today. Efficient service delivery to our clients.
Numbers that speak about banking service.
86 Branches around the country
More than 1.5 illion customers
1.6k professional employees
45.6 Cr loans for 258 customers
Because customers are more connected than ever before — they’re more empowered, and there are more options for them to choose from.
Outstanding performance and achievements.
